2008/06/01

INTERVIEW TIPS

Focus
List five strength you have that are pertinent to this job (experiences, traits, skill, etc). What do you want the interviewer to know about you when you leave?

Eleanor i strong in communications and connecting with people. She has a strong background and proven succes with customer relationship. Her real strength i sher follow-through. She prides herself on her reputation for meeting deadlines.

Scripting
Prepare a script that includes the information you want to convey. Begin by talking about past experiences and proven success.
" I have been in the customer service industry for the past five years. My most recent experience has been handling incoming calls in the hightech industry. One reason I particularly enjoy this business, and the chalenges that go along with it, is the opportunity to connect with people. In my last job, i formed some significant relationship resulting in a 30 percent increase in sales in a matter of month".
Next, mention your strengths and abilities:
" My real strength is my attention to detail. I pride myself on ny reputation for following through and meeting deadlines. When i commit to doing something, i make sure it gets done, and one time".

Conclude with a statement about your current situation:
" What i am looking for now is a company that values customer relations, where i can join a strong team and have a positive impact on customer retention and sales".

Practice
Practice with ypur script untill you feel confident about your statement.Your script should helpyou stay on track, but you shouldn't memorize it-you don't want to sound stiff and rehearsed. It should sound natural and conversational.

Even if you are not asked this type of question to begin the interview, this preparation will help you focus on what you have to offer. You will also find that you can use the information in this exercise to assist you in answering other question. The moreyou can talk about your product--you--the better chance you will have at selling it.

Steer the Inteview your way
For example, if the interviewer asks if you you prefer to work alone or on team, he may be trying to get to say you one way or the other. ut you don;t have to play this game. The reality is that most jobs require us to work both independently and in teams. Your response to this question shoul show that ypu have been successful in both situations.
Your answers also need to provide the reason to hire you, and want you to avoid providing reasons not to hire you. Before responding to any question, take your time, breathe and think about your answer. Thoughtful answers delivered clearly are much better than empty answers given rapidly. And you're not being measured by your much response time.

Be clear and Concise
Be honest and succinct with your responses. Tell the truth in as positive a manner as possible, and don't dicuss things or events in negative fashions.

Open the Conversation
After your response, ask the interviewer a tag on question, such as "Does that give you that you were looking for?" This ensure you are understood accurately, coonveys that you want to be sure you're providing what the interviewer is looking for, and two-way communication.


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